December 23, 2022 The Guild and AP met Tuesday to continue discussions of the company’s proposed reorganization and merger of the Customer Support and Global Help Desk staff within the Technology Unit. The AP provided an outline and proposed schedule for the cross-training of GHD and CS staff that would
November 18, 2022 The guild and AP met on Monday to continue discussion of the company’s intent to merge global help desk and customer support in the Technology Unit to a new title of Technology Support Specialist. The AP said several people in the TU had accepted the SRO and
November 10, 2022 A side-by-side look at where we stand at the moment in bargaining. There has been no discussion so far on economic terms, i.e. wages, healthcare, etc. The next bargaining session will be Monday, Nov. 14 to discuss the Technology Unit. Side-by-Side